Delivery & Returns

All orders are shipped / dispatched within 7 working days. This does not include the shipping estimates listed below.

FREE Standard Delivery:

Royal Mail 1st Class (1-3 working day delivery aim) 

Due to Royal Mail's policies & delays, we ask that you allow 10 working days from dispatch for your order to arrive. 

 

Returns

Returns for non-personalised items are accepted within 14 days of you receiving your order. Returned bags must be in the condition that they arrived to you.

PLEASE NOTE: Refunds are not given on personalised items or custom orders. 

Gifts

We do not include an invoice in any of our boxes. If you require one, please let us know via the contact form and include your order number.